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Home > Policies
Amazing Adornments Policies

All of your information is safe with us at Amazing Adornments. We use a thawte SSL certificate to insure a safe transaction between your browser and my secure server storefront. SSL stands for Secure Socket Layer. Your information it encrypted so it is safe. Click on the icon below to verify.

 We accept MasterCard and Visa over a secure server. We are a verified PayPal merchant and we will never sell or divulge your information to another party.

All payments must be made in USD. You can also pay via money order/cashiers check and personal check. Please note: Your item will not ship until your personal check clears. Please allow up to fifteen days. Current applicable charges will apply for bounced checks. Your item will not ship until money order or cashiers check is received.

NO CASH PLEASE!


All pricing is in United States Dollars.


Rest assured, your item will be packaged with great care. We ship orders placed within the United States via USPS First Class Mail Service. Other options are available. Our shipping charges are based upon the weight of the packages. Delivery confirmation is included with every domestic order.

International Shipments: We use USPS First Class International service as this is the most cost effective option. Other options are available to you at checkout. Buyer is responsible for all duty fees. We will not falsify customs forms. Please read our international shipping policy here.

Credit card payments: Your item will ship the next business day after we receive authorization.

PayPal payments: Your item will ship the next business day after we receive notification of instant payment.

Money orders and cashiers checks: Items are shipped next business day after receipt of money order or cashiers check.

Personal checks: Items are shipped next business day after your bank clears your check and the funds are deposited into our account. 

Orders greater than $50.00 will ship with insurance included. For other orders, we recommend that you purchase insurance as we cannot be held responsible for items damaged or lost in transit. If your item is to be shipped to a P.O. Box insurance is required. 

Gift Certificates:  Amazing Adornments is pleased to announce that we have added a Gift Certificate feature to our online shop just in time for the busy holiday season!  We understand that you have a lot of things to do and that you may have several people to shop for. Maybe you are not sure what to purchase. Gift certificates are a wonderful solution.  

Our certificates come in denominations of $25.00, $50.00, $100.00, $150.00 and $200.00.   

We made it easy to purchase one or several by placing them all on one screen.  Payment is easy as well.  Credit cards, PayPal and Checks can be used.  If paying by check, you will need to wait until the check clears before your certificate key is generated and sent via email to you and your recipient.  

Gift certificates are automatically mailed to you and your recipient [s] at the end of the transaction.  Instructions on use are included.  


RETURNS:

Our items are sold as is. However, we understand that our customers cannot see the item except in a picture and that the best descriptions [and we try really hard to be thorough] might not be enough to fully describe a piece. If you are not satisfied with your item please contact us  ASAP and we will happily refund your money minus shipping charges. You must contact us so that we can authorize any return.

We do not refund insurance charges. We also charge a 3% restocking fee where applicable, for example if an item or items are returned without authorization. The restocking fee increases to 10% for bounced checks or returns that have been authorized and not returned within seven days for domestic orders and 14 days for international orders.

It is important to say that there are those that buy items they have no intention of keeping.  We feel this is abuse. As this is a business, and it takes time to prepare orders for shipping etc. we have no choice but to charge a 20% restocking fee if a customer continually buys and returns items. We are pleased to say that this does not happen often!

We do not issue refunds for buyers remorse, nor can Amazing Adornments be held responsible for items lost or damaged by the USPS if insurance is not purchased.

Items authorized for return must be returned via the same method they were shipped from Amazing Adornments and they must be in the same condition as we sent them in.

The exception to this policy is for items in the TLC Collection.  Items in this room are sold as isTHEY CANNOT BE RETURNED. Please read the descriptions carefully. Please take a look at our costume jewelry condition document for more information on how we describe an items condition.

Buy placing an order with us, you agree to these conditions.


We can be reached anytime via email at customerservice@amazingadornments.com  or you can call 617.710.3042 between 09:00 and 06:00 pm est.


LAYAWAY: (Item or Items totaling over $100.00 only)

See something you like and just don't have the money at this time? We will hold the item for you! Here is how it works:

Email us with the item number. Send us 25% of the price of the item and we will hold the item for 60 days. In the email let us know if you intend to make installment payments or pay the rest of the balance within 60 days.

Make installment payments or pay your balance off within the 60 day period and we will ship the item to you!  We will send an invoice for each payment that you make so that you can track your balance.

If the balance is not paid within the 60 day period we will put the item back up for sale and your payments to that point will be forfeited.

For help on any of the above policies email us at:

customerservice@amazingadornments.com

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Amazing Adornments will consider your best offer! Send us an email with the product number!

Our Layaway Policy is available here.
Read our Condition Document.
Problems with your order?
Try our how to order page
FAQs PAGE or email us, we would be happy to help.
 

PLEASE NOTE: We only sell one of each item for the most part. To be fair to all customers items in your Jewelry Box/Basket/Cart will automatically be placed back in stock after 30 MINUTES of non-activity and your shopping cart will be deleted!  We cannot hold shopping carts. Please save to a wish/gift list if you intend to purchase items in your cart at another time. Thanks for understanding! If you wish to purchase an item that is in a cart please check back later. If it has been longer than 30 minutes please email us.  Include the item number please. We sill try to respond within 24 hours.  Please be aware that our hours are Eastern Standard Time.

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Amazing Adornments Vintage Costume Jewelry
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Amazing Adornments -Vintage Antique Costume Jewelry and More for Less!

Cambridge, MA USA

www.amazingadornments.com

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